Privacy Policy

Disclosure of Personal Data Processing Policy

Short version

Please note that we use the forms you voluntarily complete on this website to collect and store specific personal data necessary for the purchasing process or to respond to your requests for information.

None of this data will be shared with third parties for purposes other than those indicated above.

Some of this data may be shared with third parties, such as couriers, in order to deliver the goods to your home.

We process personal data using both paper and IT media.

In the extended policy disclosure below, you will find information on how to exercise all the rights envisaged by legislation, such as knowing what data concerning you is stored in our systems and/or requesting its modification or deletion.

We use certain services provided by Google and Facebook for statistical purposes and only in connection with the products and services on this website.

For all relevant details, please read the “Cookies” section in the extended text below.

Extended version

Preliminary information

We inform you that the personal data you provide when completing the “contact form”, the “Registration form”, the “Estimates form” and the “Newsletter form” available on this website will be treated in full compliance with the provisions in force regarding the processing and protection of personal data.

The forms described above have the sole purpose of enabling website visitors to contact us, if they so wish, to request information, quotes or updates regarding the products and services presented on the website. The entry of data in the “Registration form” is necessary to enable us to follow up on any purchases made through the e-commerce facilities on this website.

The data you voluntarily provide through the forms described above will be stored in our systems in order to enable us to follow up on your requests and purchases. These data will not be shared with other entities for statistical or commercial purposes. Your personal details such as first name, surname and address may be disclosed to third parties exclusively to complete the delivery of the orders you have placed through the e-commerce facilities available on the website.

This website also uses “cookies” necessary for the completion of certain functions offered by the website. The characteristics of these functions are described below.

The reasons for this policy disclosure

The regulations in force regarding data privacy protection require that you be informed about the data concerning you and that are collected on this website and how they are processed and stored.

This page describes how we manage and collect such data in relation to the processing of personal data of users who visit this website. This information is provided pursuant to users of the services offered by this website in respect of the Personal Data Protection Code. The information is provided only for the kocksendoscopy.com and kocksendoscopy.it websites and not for other websites that users may access via links.

THE DATA CONTROLLER

For any information on the processing of your data and to exercise your rights, please contact the Data Controller:

Kocks s.r.l.

Via F.lli Rosselli,17/19

31020 Fontane di Villorba (TV) ITALY

Tel. +39.0422.60.96.50

Email: info@kocksendoscopy.com

TYPES OF DATA PROCESSED

Browsing data

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain information whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected with the intent of associating it with identified users but which could, by its specific nature, lead to the identification of users through processing and association with data held by third parties. This data category includes the IP addresses or domain names of the computers used by users connecting to the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment. This data is only used solely to obtain anonymous statistical information on the use of the website and to check that it is functioning correctly; it is deleted immediately after processing. The data could be used to ascertain responsibility in the event of computer crimes perpetrated against the website; except for this possibility, web contact data are not retained for more than five days.

Data provided voluntarily by users

The optional and voluntary sending of email to the addresses indicated on this website involves the subsequent acquisition of the sender’s address, which is needed to respond to requests, and any other personal data included in the message. Data submitted via the “registration form” will be stored on our systems for the completion of current and future orders placed using the e-commerce facilities available on this website. The sending of data through the “contact form” will be stored on our systems in order to enable us to respond to the requests you have formulated in relation to the products and services available on this website. The sending of data through the “Estimate form” will be stored on our systems in order to enable us to follow up on the requests you have formulated in relation to the products and services available on this website. The sending of data through the “newsletter form” will be stored on our systems to keep you updated in relation to the products and services available on this website. You can request the deletion of your personal data from our systems at any time by contacting the Data controller whose contact details are provided in the “DATA CONTROLLER” section.

COOKIES

“Cookies” are minute files that are transmitted to your computer when you browse a website. There are technical cookies (necessary for the operation of the website that do not contain personal information) and cookies that may contain identifying and personal information. This website uses technical (or session) cookies that are not stored permanently on the user’s computer and disappear when the browser is closed. Their use is strictly limited to the transmission of data to identify the session, which is made up of random numbers generated by the server and required to allow the safe and efficient exploration of the website. This website also uses cookies that remain on the user’s computer after the browser is closed (persistent cookies) and that may contain personal data necessary for the completion of orders generated using the website’s e-commerce facilities. These cookies are used to help you resume a suspended or incomplete order. These cookies are deleted upon completion of the order and, in any case, within seven days from the date of its creation. All persistent cookies are deleted even if you log out of the dedicated section.

Third-party cookies:

This website features services provided by Google and Facebook that enable us to analyse statistical data relating to website visitors and their preferences in relation to the website’s products and services.

These services use cookies that may contain geographic and visitor identification data. For more complete information, please read the Google and Facebook policies accessible from this link:

http://www.google.com/policies/privacy/partners/

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

http://www.facebook.com/policy.php

https://www.facebook.com/help/206635839404055

How can cookies be disabled?

When you access this website for the first time, you will be offered the choice of accepting all cookies or selecting which ones to disable. To completely disable the use of cookies on your computer, you must refer to the instructions for your browser. Remember that the partial or total deactivation of cookies may inhibit certain functions or cause the website to malfunction.

OPTIONAL NATURE OF DATA PROVISION

All the data you provide are optional, but failure to provide them may result in the impossibility of obtaining the desired services in certain situations.

PROCESSING METHODS

Personal data are processed with automated tools, and specific security measures are implemented to prevent illicit or incorrect use and unauthorised access.

RIGHTS OF DATA SUBJECTS

Subjects to whom the personal data refer have the right, at any time, to obtain confirmation of the existence or non-existence of such data and to be informed of their content and origin, to verify their accuracy or to request their integration, updating or their rectification in accordance with the provisions of current personal data processing legislation. Pursuant to the provisions of personal data processing regulations in force, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as, in any case, to oppose their treatment for legitimate reasons. Any request related to collected data must be addressed to the Data Controller whose contact details are provided in the “DATA CONTROLLER” section.